UK: Free Delivery for all orders over £60 (£6 delivery fee for orders below £60)
Europe: Free Delivery for all orders over £70/€80/$90 (£8 delivery fee for orders below £70/€80/$90)
ROW: Free Delivery for all orders over £100/€110/$120 (£15 delivery fee for orders below £100/€110/$120)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items: Gift cards
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We do not offer exchanges.
To return your product, you should mail your product to:
Release Beauty / Westex
Vestry Road Industrial Estate
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For any enquire please write to: email@example.com